the knowledgebase
Practical, host-agnostic guides to game server performance and hosting.
How to change, cancel, or resume your plan
Plan changes are prorated and take effect on the invoice immediately. Cancellation waits for the end of the period you already paid for. The running server is a separate step.
Invoices, payment methods, and what happens when a payment fails
Every invoice is on the Account page with a PDF. A failed payment does not switch off your server: it retries, and the banner tells you how to fix it.
How support tickets work: departments, status, and replying by email
A ticket attached to the right server or invoice gets answered faster. Replying to the ticket email works, but a fresh email to support does not join an existing thread.
What happens after you order: how your server gets built
Checkout creates the subscription, then the build runs on its own and reports each step on the card. Most of it is automatic, and a build that stalls is recoverable rather than lost.
How to back up and restore a Minecraft server without corrupting your world
A useful Minecraft backup is a restorable copy of the worlds, plugins, and configuration, captured after a clean save and kept away from the live machine.
How much RAM does a Minecraft server need? Calculator and sizing guide
Most small Paper servers should start between 4 and 6 GB, but player count alone cannot size a server. Use the calculator, then verify the result under real load.
How to install plugins on a Minecraft server with Paper
Download a compatible plugin from a trusted source, place its JAR in the root plugins folder, restart the server, and verify it in the console.
How to make a Paper Minecraft server: Java Edition setup guide
A Paper server needs a supported Java runtime, the current Paper JAR, an accepted EULA, and enough memory. Here is the safe setup path and what to configure next.
Minecraft server IPs explained: Dedicated IPs, domains, ports, and SRV records
A dedicated IP mainly gives your server exclusive use of an address and the default port. A domain makes it memorable. Neither automatically lowers ping.
Why does my Minecraft server keep crashing? Logs, OOM errors, and fixes
Start with the final useful log message and whether Java exited normally, crashed, was killed, or was stopped by the watchdog. Each path has a different fix.
Minecraft TPS and MSPT explained: How to read a spark profiler
TPS tells you whether the server keeps time. MSPT tells you how much of each 50 ms tick budget it uses. spark helps identify where that time went.
Paper vs Spigot vs Vanilla: Which Minecraft server software should you use?
Vanilla preserves Mojang's server behavior, Spigot adds the Bukkit plugin ecosystem, and Paper builds on that ecosystem with performance work and more configuration.
How to transfer a Minecraft server to a new host with minimal downtime
Build and test the destination first, freeze changes, take one final consistent backup, validate privately, then cut DNS over with the old server intact.
Why is my Minecraft server lagging? TPS, CPU steal, and how to check
Paying for 8 GB and still lagging is the oldest story in game hosting. The cause is almost never the memory number on your plan. It's the CPU underneath it, and you can spot it whoever you host with.